Privacy Policy

This Privacy Policy explains how Vallenar Prints processes personal data when you use goatdockalarm.click, request print services, or communicate with us about photo and art printing.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Contact Information

Privacy email
feedback@goatdockalarm.click
Telephone
+56 2 2352 7956
Mailing address
Calle Serrano 611, 1530000, Vallenar, Atacama
Privacy contact

Use the contact details below for privacy questions, requests, or complaints about this policy.

Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion of data that is no longer needed, or objection to certain processing. You may also ask about the source of the data and the basis on which it is used.

Available rights may vary depending on the nature of the data and the applicable law.

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity involved. We may ask for information needed to verify your identity and to locate the relevant records before responding.

Requests are handled after we confirm identity and review any legal exceptions.

We keep personal data only for as long as needed to handle inquiries, complete print services, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical.

Retention depends on the purpose for which the information was collected and any legal duty to keep it.

If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this notice when our practices or legal obligations change.
01

Data We Collect

We may collect contact details, order and inquiry information, uploaded image files, file specifications, consultation notes, payment-related records, and technical data such as device, browser, and usage information. Where needed for print review, we also process information about image resolution, paper selection, size preferences, and approval of test prints or final quantities.

The categories of data collected depend on how users interact with the studio and website.
02

Sources of Data

We receive data when you submit an inquiry, upload files, request a consultation, approve a test print, or place an order. We also collect information from communications with us, from payment and delivery-related interactions, and from basic technical logs generated when you use the website.

Some information is provided directly, while other data is created during service handling or site use.
03

Types of Cookies

The website may use essential cookies for core functions, preference cookies to remember settings, and limited analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to process payment card details directly.

We use only standard cookie categories needed for operation and basic analytics.
04

Cookie Controls

You can manage cookies through your browser controls and, where available, through site settings. Blocking certain cookies may affect form submission, session handling, or preference storage. We do not rely on cookies to collect more information than is needed for ordinary site operation.

Browser settings can limit cookies, but some site functions may not work as intended.
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review uploaded files, assess resolution and print suitability, prepare quotes, manage test print review and final approval, produce and package orders, arrange collection, process payments, maintain records, improve site reliability, and meet legal obligations. We also use limited technical data to secure the website and diagnose service issues.

Processing is limited to the operational needs of the studio and website.
02 · Sharing

Service Providers and Partners

We may share data with service providers that support website hosting, communications, file handling, payment processing, and related administrative functions. We may also share order details with production or logistics partners when needed to complete a requested print service. These parties are expected to use the data only for the services they provide.

Operational partners receive only the information needed to perform their role.